704-904-2522 teresa@heyred.biz


The Simple Truths of Service Inspired by Johnny the Bagger

Exhausted, Confused, and Ticked Off: Strategies for Managing the Human Side of Change

Is Incivility the New Norm? Create a Culture of Kindness in Your Organization

Spreading Contagious Enthusiasm – Creating a Culture of KINDNESS

Barbara Glanz

Sarasota, FL

barbara’s BIO

Barbara Glanz, CSP, knows how to help organizations improve morale, retention and service and help people rediscover the joy in their work and in their lives. A member of the prestigious Speaker Hall of Fame and one of fewer than 200 female Certified Speaking Professionals worldwide, she is the first speaker on record to have spoken on all 7 continents and in all 50 states to organizations as diverse as Nordstrom, Honda, Southwest Airlines, Bank of America, IBM, Kaiser Permanente, Hallmark, the US Dept. of Energy, Hilton Hotels, Publix Supermarkets, Disney, the State of Michigan, Chick-fil-A, and the Singapore Security Police.

Meetings & Conventions Magazine voted her “best keynote presenter you have heard or used,” and she was recently selected as a “Legend of the Speaking Profession”. She has been one of the top ten speakers since 1997 at the Society for Human Resource Management’s international convention.

Barbara is the author of twelve books, including The Simple Truths of Service Inspired by Johnny the Bagger® (co-authored with Ken Blanchard); The Simple Truths of Appreciation; 180 Ways to Spread Contagious Enthusiasm™;Balancing Acts; Handle with CARE – Motivating and Retaining Employees; CARE Packages for the Workplace; CARE Packages for the Home; and CARE Packages for your Customers.

Known as the business speaker who speaks to your heart as well as to your head, she lives and breathes her personal motto, “Spreading Contagious Enthusiasm.™”


Appreciation & Recognition
Customer Service
Employee Retention
Engaging Employees

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Email - teresa@heyred.biz

(704) 904-2522

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